Refund policy

We want you to love your Mundova product. If you're not fully satisfied, we're here to help.

30-Day Guarantee. You may request a return within 30 days of receiving your order. To be eligible, the item must be unused or gently used, in its original packaging, and in resellable condition.

How to start a return. Email us at trymundova@yahoo.com with your order number and the reason for your return. We'll respond with instructions. Please do not send items back without contacting us first.

Return shipping. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, in which case we cover it.

Refunds. Once we receive and inspect your return, we'll notify you of approval. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable.

Damaged or defective items. If your order arrives damaged or defective, email us within 48 hours of delivery with photos and we'll arrange a replacement or refund at no cost to you.

Exchanges. Need a different color or a replacement? Contact us and we'll help arrange it.

Questions? Reach us anytime at trymundova@yahoo.com.